Ji T.

Dear Augustine Services,

Jim Ingalls is the Augustine technician who came to our home to spray for the last couple of times. He's been doning a great job for us. On his June 12th visit, he noticed a natural gas smell around our gas meter while was spraying the outside of our home. He notified me immediately. I then called the Atmos gas company and their people confirmed there were two leaking spots along the piping to the meter.

I'm writing this to you to express how grateful I am for being observant and letting me know about that. As a long-term customer of yours and as a mother, I want to thank Mr. Ingalls for what he has done for us and preventing what could have caused serious damage to our family.

Thank you so much!!

Ji T